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Infinite Campus Staff Resources

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Campus Community Knowledge Base


Help Options
  1. Question Mark Icon: Access help information by clicking on the question mark in the upper right of any Infinite Campus screen. (see attached Infinite Campus Help article)
  2. App Switcher: Access Campus Community by clicking on the App Switcher (looks like a Rubiks cube) in the upper right of the Infinite Campus screen. (see attached Infinite Campus Help article)
  3. Fast Track to Training: Also known as the ICU line. Call 888-461-2004 Option #3. Talk to a trainer for questions of about 15 minutes or less.

Training Webinars, Refreshers and “Lunch and Learn” sessions:

  1. Login to www.icu.infinitecampus.com<BROKEN LINK> and register for any of our scheduled webinar training sessions. Free for Waterford staff.
  2. Listen to recorded webinars and “Lunch and Learn” sessions. Go to this link on Campus Community and click on links to recorded webinars. Register and watch

PARENT PORTAL INFORMATION:

  • Parent Portal (For Office Staff) – Online, Step by Step and GUID Info
  • Parent Portal (For Parents/Students) – Online/Mobile Procedures

Parent Portal (For Parents/Students) – Step by Step Directions


INFINITE CAMPUS UNIVERSITY OFFERS HELP: 888-461-2004, Option 3.
Between 5am – 3pm Pacific Time, a live support person will assist you with your Infinite Campus questions. Our Help Desk will still assist with systematic-type questions like password, user id, log in, computer issues, user access, etc.

ICU OFFERS FREE Online Learning. Topics include: Ad-Hoc 1, 2 and 3, Behavior, Census/Households, Counseling, Instruction, Messenger, Scheduling, Teacher Tuesdays, What’s Happening Wednesdays, and more. To register for a course, follow the directions under the login page to set up a user account. icu.infinitecampus.com<BROKEN LINK>


Shannon Beltrami
209-874-1809 ext. 115
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